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| Please click any of these links for more information: |
| Volunteering Opportunities |
| Using the SG Cares portal |
| Volunteer Leader (VL) |
| Volunteer Host Organisation (VHO) |
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| | Volunteering Opportunities |
| 1. | What are the types of volunteering activities available through SG Cares? |
| | SG Cares aims to be the first stop for all kinds of volunteering opportunities in Singapore. You can choose to volunteer with the elderly, disabled, environment and the arts, among many other different causes in the community. There’ll be an activity to interest every volunteer.
Check out the Activity Calendar and vDirect features to begin volunteering! |
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| 2. | What is the difference between the Activity Calendar and vDirect? |
| | Activities on the Activity Calendar may or may not recur frequently and typically occurs at a particular date and time.
Activities on vDirect are of a wider range and can include individual or group volunteering opportunities, and may occur on a regular basis over a longer period of time.
Do explore both features according to your schedule and interests! |
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| 3. | Do I need any special skills to volunteer? |
| | Most of the volunteering activities will not need you to have any special skills. However, some activities may require specific skills such as IT or wheel-chair handling. Make sure to always read the activity description carefully! |
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| 4. | Can I volunteer for any activity? |
| | Yes, you can choose to volunteer for any activity that you are interested in. |
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| 5. | Is there an age limit for volunteers? |
| | We welcome people of all ages to volunteer. Whilst requirements may vary according to the organisation that you volunteer for, in general we require youth aged 13 to 16 to obtain parental consent before volunteering.
Those aged 12 and below also require parental consent before volunteering and must be accompanied by an adult during the activity.
Parents who have signed up for an activity and wish to bring their children along should consult their Volunteer Leader or the Volunteer Host Organisation on the feasibility of this arrangement. |
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| 6. | Why do volunteers need to go through a volunteer orientation? |
| | The volunteer orientation is designed to help you understand your contributions as a volunteer and the various areas that you can help out. You will also be guided on the use of the real-time portal and on managing your personal account. It is also a great opportunity to meet like-minded people and expand your network! |
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| 7. | What is the format of the volunteer orientation? |
| | You can either attend a Group Orientation session or complete an Online Orientation. Details can be found here. |
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| 8. | Can I begin volunteer without attending an orientation? |
| | Volunteer orientation is important. If you are ready to start volunteering immediately, you can take our Online Orientation (available after you create your SG Cares account). It will only take about 10 minutes to complete. |
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| 9. | Can I volunteer with my family or friends? How do I do so? |
| | Yes, you can. Once you sign up as a volunteer and attend the orientation, you can sign up for an activity and then invite your family and friends to join you in the activity. You can do all this through the online portal. Alternatively, you could form a group, contact the Volunteer Host Organisation and volunteer directly with the organisation too. |
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| 10. | No one has contacted me after I have signed up for an activity. What do I do? |
| | Please feel free to contact either your Volunteer Leader or the Volunteer Host Organisation directly to obtain more information on the volunteering opportunity. These contact details are available in your volunteer login. |
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| 11. | What are the terms and conditions for volunteering through SG Cares? |
| | Please click on this link to review the Terms and Conditions for volunteers. You will also be able to see this information when you complete your registration and fill in your profile. |
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| | Using the SG Cares Portal |
| 12. | Do I need to create an account with SG Cares in order to volunteer? |
| | Yes, you must create an account in order to sign up for activities. However, if you are signing up for a vDirect activity, you may use a one-time registration and will not need to create an account. Please take note that the details for one-time registration will not be saved for your subsequent visit. |
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| 13. | Do I need a personal email address? |
| | Yes, you would need an email address to register online with SG Cares. Important updates on volunteering activities and newsletters will be sent to you at this address. |
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| 14. | Is registration only available online? How do those without access to Internet register a volunteer account? |
| | We are using the internet as a means to provide a quick and convenient platform to communicate and facilitate the exchange of volunteering opportunities. We would like to encourage those without internet access to seek help from their family or friends. |
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| | Volunteer Leader (VL) |
| 15. | How do I become a Volunteer Leader? |
| | You must be an SG Cares member who has volunteered three or more times a year and recommended by a VL. You are also eligible if you are a very experienced volunteer or are nominated by a Volunteer Host Organisation or other partner organisation with which you are currently serving as a leader. VL candidates will be interviewed by SG Cares in person or over the telephone and must attend VL training. |
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| 16. | What kind of volunteering experience must I have to lead an activity? |
| | You should have previously participated in the activity you are interested to lead in, be very familiar with the activity and the Volunteer Host Organisation as well as bring confident to lead and manage volunteers. |
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| 17. | How many projects is a Volunteer Leader expected to lead in a month or a year? |
| | We encourage each volunteer leader to adopt an activity and lead it for three consecutive months (on average once or twice a month) or lead four or more activities a year. Besides leading the volunteer during the activity, you are also an advocate for volunteering and will serve to inspire more people to come forth and make a difference. You will also be responsible to liaise with the volunteers and the Volunteer Host Organisation and perform administrative duties too. |
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| | Volunteer Host Organisations (VHO) |
| 18. | How does an organisation register as a Volunteer Host Organisation (VHO)? |
| | VHO registration is open to any secular, non-political, non-profit or community organisation which engages volunteers in its operations, programmes or activities. Registration is done via the SG Cares portal. Upon approval, the VHO would be notified to create an account, after which volunteering activities can be submitted. Click here to register. |
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| 19. | What are some of the benefits of being an SG Cares VHO partner? |
| | · Platforms to be connected to various stakeholders · Greater awareness of your organisation and its work; · Shared learning and resources to guide you to engage volunteers more effectively |
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